Overview

Our Client works in partnership with specialist Growers in the UK and abroad, selecting the very best Fresh Produce. They are a key supplier to some of the World’s Finest Restaurants and Hotels in the UK, operating 24/7 with a strong offering of customer service, giving high importance to systems ensuring they are robust and available at all times.

Technology is a key element to this business and we are now seeking a IT Projects Manager on their behalf to support the users’ hardware and software needs working with outsourced support.

The successful individual will be the ERP ‘superuser’ and will be key in assessing user needs and working with their ERP provider to design, test and deliver continued improvements to functionality and roll out new modules.

This role will support the business through helping design reporting and analysis for users, with the support of a Data Analyst reporting to this role.

Main Responsibilities;

Manage external support;
– Affinitus – ERP system (Chefserve)

– Alliance Solutions – network, phones and infrastructure
– Mattcom – Hardware/support for physical infrastructure when needed

ERP ‘superuser’ – ERP support tickets and manage development from quotes to testing, including EDI, Pick rack hardware and software

Support any new software projects
Support the business with queries and analysis of data within ERP as required
(They have 700 customers and 1500 products per day on 40 transport routes, so are always looking for better ways to analyse the data)
Monitor and manage IT security risks (in tandem with Alliance and Affinitus)

Requirements;

Food, Wholesale, Distribution experience is essential
ERP management in a warehouse / distribution environment
Good Commercial and Operational knowledge, with the ability to redesign processes & use/embed new technologies
Basic IT skills to support set up and resolution onsite issues
Experience of managing external partners effectively
Good Microsoft Office and MS analysis tools ability
Report and Data generation/writing

ERP system ‘superuser’

Desirable but not essential;
Experience of working with Freshware/Chefserve ERP system would be desirable
A basic level of SQL to query data/write reports

Location; Central London

Salary; Up to £45-60k DOE

Please call Aimi or Louise on 01284 735575 to discuss the position of Senior IT Manager / IT Project Manager / Business Systems Manager further, or alternatively please submit a CV in application to info@tailormaderesources.co.uk

 

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